My Transcom Experience

Author: Magdalena Szałaj

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Transcom Poland awarded Outsourcing Star 2015 as best provider of Contact Center services

We are very proud to announce that Transcom Poland is the winner of the OUTSOURCING STARS 2015 competition as best Call/Contact Center! 

The Outsourcing Stars Gala is the only non-commercial outsourcing event organized in Poland. The main goal of the Gala is to analyze the industry at the end of each year (outsourcing industry and modern business services including BPO/SSC/ITO/R&D, Call Contact Center, Sales Force Outsourcing, Document Archiving, etc.) as well as awarding the best and the fastest growing outsourcing services suppliers and organizations supporting the growth of outsourcing industry in Poland.

The ceremony took place on January 28 in Warsaw. The Outsourcing Stars 2015 Gala gathered over 300 guests, including academics, businesspeople and representatives of several industry organizations from 15 different countries. During the event, some distinguished experts gave a summary of this successful year: according to the Pro Progressio Foundation, the outsourcing industry grew by 18-20% in Poland in 2015.

OPERATIONS Poland Award ok

The photo shows the award-ceremony: (from the left) Dymitr Doktór - General Director, Co-owner, editor-in-chief of Outsourcing&More Magazine, Best2Invest, Pro Progressio Foundation; Przemysław Włodarczyk - Business Development Manager, Transcom Worldwide Poland; Marcin Zieliński - Project Manager/ Information Security Manager Poland, Transcom Worldwide Poland; Wiktor Doktór - CEO Pro Progressio Foundation.

Transcom is operating in Poland out of two locations: the company started its operations in Olsztyn in 2003 while the Gdansk site opened in 2007. Transcom Poland employs more than 1,200 customer experience specialists who support clients operating in various industries, in Poland and abroad, in 15 languages: Polish, German, English, French, Spanish, Italian, Swedish, Norwegian, Danish, Finnish, Dutch, Lithuanian, Russian, Turkish and Chinese.

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