My Transcom Experience

Author: Frank van Vels

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Transcom Netherlands wins the Dutch National Customer Contact Week Jury Award

Transcom, based in Groningen, is proud to announce that we have won the jury award during the Dutch National Customer Contact Week 2016.

The proud management team of Transcom Netherlands receives the award in Groningen.

The proud management team of Transcom Netherlands receives the award in Groningen.

This special week is organized annually to give customer contact specialists some extra attention. The theme of this week was ‘Love for our profession’.

All kinds of activities were organized during the week by the local FUN organisation (a group of employees responsible for events at Transcom in Groningen) such as; employees could surprise a colleague with a personalized heart, a day full of fruit including smoothies, a food truck with delicious “stroopwafels” (dutch waffles).

All 1 200 employees received a rose with a personal message from the Country Manager Joop Evers and on the final day, everyone could spin the feel of fortune to win a prize.

The jury described Transcom as:

“A successful and extremely fast-growing contact center where, despite the developments, employees were not forgotten. Transcom creates a very positive and enthusiastic atmosphere which stimulates success.”

Even the judges want to work for Transcom!

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