My Transcom Experience

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Author: Joseph Roc

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Transcom Philippines’ Child Care center celebrates four years

Our Pasig site child care center recently celebrated its fourth anniversary with a simple mass and party for our children, their parents, and guests. As a treat to the kids, games were conducted by the childcare staff, even former childcare staff joined the celebrations and spent time with the children.

 The celebration ended with the laughter of children and adults alike whose smiling faces are proof that it was indeed a night blessed with fun and enjoyment. And these won’t be possible without the continued support of the management and the beloved parents of our Transcom kids.

In addition, the Pasig site child care center recently featured in Smart Parenting Philippine’s list of 10 Companies Parents Would Love to Work For, highlighting additional parental benefits, these companies can make the start of the parenthood journey a little bit easier.

Established in 2011 at our Pasig site, the Childcare Center was originally planned to be open for six months only, the operations were eventually made permanent due to outstanding support from both the management and employees. This is a safe place to help our employees, especially for single parents, to look after their children during their shifts and fulfill their parental duties. To this day, our Childcare facilities are the only one of its kind inside a BPO in the Philippines.

Transcom Philippines' Child Care center celebrates four years


Author: Siva Subramaniam

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Transcom relaunches in Central Philippines

Transcom Philippines recently expanded our presence in Iloilo by relaunching our offices on another location –One Global Center (OGC) in Iloilo Business Park. With this move, the biggest Nordic presence in the Philippines is also expanding its local presence.

The move to OGC will allow us to hire even more locals, and contribute to Iloilo’s economy:

“We are opening our doors to welcome more Ilonggos into the Transcom family.”

Gracing the event were local dignitaries headed by Iloilo Provincial Administrator Dr. Raul N. Banias, Iloilo City Mayor Jed Patrick E. Mabilog. Executives from our Senior Leadership team flew in to the city to join in the celebrations and welcome this expansion of the Transcom family.

Following the opening we also organized an open-house activity where locals were invited to take advantage of the unique opportunity to join the Transcom corporate culture.

The new offices were also blessed in a solemn ceremony attended by local dignitaries and Transcom executives.

A mega concert dubbed We Are Transcom – #TheBig PartyAtOGC capped the festivities, featuring big names in music like Mojofly, Kjwan, 6Cyclemind, DJ Nina Saputil and DJ Callum David:

Established in 2004, we marked 10 years of Philippine presence only last year. We opened our Iloilo site in 2009. To date, the Iloilo site boasts of employing about 1,200 employees. Just like our other  sites, this has its own childcare facility — proof that Transcom values the family. The employees also enjoy a wide array of benefits that has encouraged company loyalty and employee retention over the years. In addition, we also have sites in the following cities: Mandaluyong, Pasig, and also in Bacolod.
Author: Joseph Roc

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Transcom Cares in the Philippines supports Street Children

Transcom Cares believes in the power of the youth to shape our future and their role in the family. This is proven by the establishment of childcare centers on almost all our sites in the Philippines. That is why we decided that our first outreach activity for 2015 would focus on the less-fortunate youth near the location of our sites.

The Children of Alay Pag-asa Christian Life Foundation is the first beneficiary of our outreach program. Our 14 volunteers started 2015 by sharing a little of their time in helping to feed 51 children and engage them in educational games.

Be Smart. Eat Smart. With these themes in mind, we decided to initiate another feeding program for the children of Precious Heritage Children’s Home for the month of February. Along with our 36 volunteers, we gave an informative talk and games about basic Food Groups and their respective role in proper nutrition.

To remind us of our younger days, another 34 volunteers recently spend an entire morning playing traditional Filipino games in Quezon City Memorial Circle with 69 street children. A delightful lunch soon followed, to reward the sweat and toil of the mini Olympics.

Truly the gift of time is priceless and this is something that we are very proud of in our volunteers since they help make each of our activities memorable.

TC_MiniSF__Social Media.

Author: Siva Subramaniam

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Transcom Cares helps an employee fulfill her dream of finishing college

March is a special month for students in the Philippines since it is that time of the year when colleges and universities would hold their commencement exercises to honor those who have earned their degrees. One such graduate for batch 2015 is a Transcom employee who finished her education through cash advances from the Transcom Cares fund.

Jean Rose Paver has been with the company for three years. In order to make ends meet, she attends college during the day and works at our Bacolod site at night to support herself through school. This has been her practice even before she joined the company.

On March 22, Jean graduated with a degree in BSBA-Major in Financial Management from the West Negros University. She is faithfully repaying her advance on a monthly basis to Transcom Cares. Jean Rose Paver is sure to inspire more people to care and help one another.

She is pictured below with her proud mother and grandmother during the graduation ceremony.

Employee to college

Author: Siva Subramaniam

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Three big wins for Transcom Philippines at the NBCP National Awards

We are pleased to announce that Transcom Philippines won three prizes at the Nordic Business Council Philippines’ (NBCP) National Awards. The award was held March 26 at the Fairmont Makati Hotel in Manila and the delegates represented 133 Nordic companies. The event was an intimate gathering for the Nordic-Philippine business community, as the NBCP recognizes the most prominent Nordic companies in the Philippines.

Transcom Nordic Business Council National Awards Philippines

Transcom Philippines has been recognized as the largest Nordic employer in the Philippines, in terms of the number of direct employees. Our Transcom Cares CSR initiatives have been awarded the Nordic-Philippine CSR Activity of the Year for relevance, sustainability, and viability to have a long lasting effect on the community where it is implemented. In addition, our commitment to employees’ welfare, positive work environment, and interesting career and growth opportunities garnered us a runner-up to the Outstanding Employer of the Year award.

These awards made us a prominent force not only in the BPO industry in the Philippines, but in the Nordic-Philippine business community as well.

Nordic Business Council Award

Jason Lock accepts the CSR Activity of the Year Award for Transcom Philippines.


Author: Joseph Roc

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Transcom Cares supports indigenous tribe in the Philippines

Transcom Cares goes beyond the notion of just doing outreach activities to do corporate social responsibility. In late 2014, Transcom Cares in the Philippines brought 30 employee volunteers to assist in an activity for an indigent tribe located in the northern part of Luzon.

These indigenous people, called the Aetas lives in the scattered, isolated mountains of Tarlac. They are a part of the county’s 15 million indigenous people. There is neither electricity nor running water in their houses and the only luxury that they have are their sturdy houses.

Armed with determination and the spirit of giving, our volunteers hiked under the scorching heat of the sun to reach the isolated mountain community. They brought along with them various donations of books, clothes, food, an electric generator, and a television set from fellow Transcom employees.

Upon reaching the mountaintop where the Aeta’s live, the volunteers were set to bring happiness to the Aeta community. They engaged not the children, but the adults with fun games. They also treated the Aeta’s with food.

Collage Transcom Cares Aeta

Returning with a sense of fulfillment

For our volunteers, it was a great sense of fulfillment to participate in this Transcom Cares activity:

“The outreach is a testament of living up to the mission, vision and philosophy of Transcom cares.” Joerns Nalam


“It was indeed one of the most fulfilling activities I have done in my life. There is no greater reason than to live with a purpose”. Philip Enopia


 “Despite the distance, the journey and the location was never a barrier for us to show our love, compassion, and support for our Aeta brothers and sisters.”  Geraldine Alvarez


I am in awe with the determination of the Aetas, especially the children who trek from the mountain top down to the river trail every day, just to go to school. This made me feel thankful of what I have.” Richard Sumait

More than leaving the Aetas with a smile on their faces, the outreach activity gave way for Transcom employees to realize that you need not be rich in money in order to help or be of service to others. In your own way, you can do service above self. And if you have the willingness to serve without asking something in return, at the end of the day, you will definitely have that sense of fulfillment.