My Transcom Experience

Author: Stefan Pettersson

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Care every day

”At first I was a bit hesitant to leave my beloved Matteo with strangers. However, as a single mother, I needed the help and I have never regretted taking this opportunity. Matteo has developed and learned a lot, he is happy to mingle with the other children and is becoming more and more responsible”, says Marjorie Furo.
Marjorie Furo playing with her son Matteo at Transcom's Pasig site in Manila, Philippines

Marjorie Furo playing with her son Matteo at Transcom’s Pasig site in Manila, Philippines

Marjorie Furo is one of many employees in the Philippines that recognizes the value of the child care center. The Pasig site in Manila, where Marjorie works, was the first BPO in the Philippines to establish a 24/7 childcare center, where the employees can drop off their children while working. The center is managed by registered nurses and child psychologists.

The center was built in 2011 and to this day, the facility is the only one of its kind in the Philippines. The center was originally planned to be open for six months only, but the operations were eventually made permanent due to outstanding support from both the Transcom management and the employees. Due to its success, Transcom now has child care facilities in all of its sites in the Philippines.

“For employees to be able to give their best at work, their worries should be minimized. For parents, especially single mothers, child care is among the highest priorities, and this is the driving force behind the establishment of the Transcom child care program”, says Siva Subramaniam, Regional General Manager for English-speaking markets and Asia-Pacific.

Article originally published in the Hello Transcom magazine

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