Transcom has once again been recognized with this important prize awarded by the Contact Center Magazine in one of the most prestigious customer care galas in Spain: the Platinum Contact Center Awards.
In this year’s event, which was held at the Goya Theater in Madrid, Transcom was awarded in the “Best Customer Experience in Banking” category for the high-quality services provided to one of its main clients.
The awards ceremony was attended by more than 300 contact center industry executives from various sectors, and the participating Contact Center and Technology companies.
These awards recognize the excellence and know-how of companies that each year demonstrate their firm quality commitment and their efforts to develop the relationship with their customers. Companies in the sector are awarded for their high degree of professionalism and competitive services, adapted to the needs of each client.
Juan Brun, Country Manager of Transcom Iberia, said: “It is an honor having received this award once again, which reinforces our leadership position in such a demanding industry as banking. To keep the level of quality and high standards year after year is a challenging task and this award recognizes the great work done by our teams each day”.